Easily track Modalsilk order progress from our artisanal dye workshops in Gujarat directly to your doorstep. To keep an eye on your recent purchase and estimate its arrival time, you will need two pieces of information: your email ID and your order ID.

Follow These Simple Steps To Track Your Order:

• 1. Enter Your Email ID: Input the email address you used during the purchase process.
• 2. Enter Your Order ID: Type in the unique order ID that was provided to you in the purchase confirmation email.
• 3. Submit the Details: Click on the ‘Track’ button to submit these details.
• 4. View Your Order Status: You will be directed to a page detailing the current status of your shipment.

Help & Delivery Support When You Track Modalsilk Order

If there are any discrepancies or if you need any assistance, our customer service team will be more than happy to help you ensure that your order reaches you safely. Please have your email ID and order ID ready when reaching out for support.

Understanding Your Shipment Lifecycle

Every saree, dupatta, and dress material on Modalsilk.com represents authentic handcrafted Indian textiles, including Bandhani tie-dye, Ajrakh block printing, Shibori, and Leheriya patterns. Once your order is verified:

• Order Processing (24–48 Hours): Our team inspects, folds, and securely packages your silk garments.
• In Transit (3–5 Business Days): Parcels are handed over to our express courier partners for transit across India.
• Out for Delivery: You will receive a direct SMS update on the scheduled day of delivery.

Contacting Customer Service

For quick assistance with shipping delays, address corrections, or dispatch status:

• Email Support: Modalsilk.com@gmail.com
• Call / WhatsApp: (+91) 84879 96209
• Active Hours: Morning 11:00 AM – 1:00 PM | Evening 5:00 PM – 8:00 PM